Privacy Notice
 

Saint Jude Care Home understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Information About Us
 

Saint Jude Care Home

Limited company registered in England under company number 9310293

Registered address: WhitnallsTrident House
105 Derby Road
Liverpool
L20 8LZ
 

Caldicott Guardian:

• Full Name: Hayley Howard

• Email: hayley@stjudecare.co.uk

• Telephone: 01519248427

• Job Title: Deputy Manager

SIRO:

• Full Name: Greg McVeigh

• Email: greg@stjudecare.co.uk

• Telephone: 01519248427

• Job Title: Director

IG Lead:

• Full Name: Sarah Howard

• Email: sarah@stjudecare.co.uk

• Telephone: 01519248427

• Job Title: Registered Manager
   

We are regulated by the Care Quality Commission (CQC).
 

What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
 

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
 

What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details provided below. b) The right to access the personal data we hold about you. Please contact us using the details provided below to find out more. c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details provided below to find out more. d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details provided below to find out more. e) The right to restrict (i.e. prevent) the processing of your personal data. Please contact us using the details provided below to find out more. f) The right to object to us using your personal data for a particular purpose or purposes. g) The right to data portability. Please contact us using the details provided below for more information. h) Rights relating to automated decision-making and profiling.
 

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided below.

What Personal Data Do You Collect?
 

We may collect some or all of the following personal data (this may vary according to your relationship with us):

• Basic personal information, including name and address, date of birth, and contact details.

• Financial information, including account and transactional information and history.

• Information about you and your family (such as dependents, marital status, next of kin, and contact details).

• Information about your preferences and interests.

• Visual images (such as copies of identification documents).

• Details of any services you have received from us.

• Information we receive from other sources, such as government departments and healthcare providers.

• Our correspondence and communications with you.

How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. Your personal data may be used for any of the following purposes:

• Providing and managing your account.

• Supplying our services to you.

• Personalizing and tailoring our services for you.

• Communicating with you.

• Supplying you with information by email and/or post that you have opted-in to.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes.
 

How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
 

How and Where Do You Store or Transfer My Personal Data?

The security of your personal data is essential to us, and to protect your data, we take a number of important measures.
 

Do You Share My Personal Data?

We only share your personal information with your consent or as required by law.

How Can I Access My Personal Data?
 

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it.
 

How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address: hayley@stjudecare.co.uk
 

Changes to this Privacy Notice

We may change this Privacy Notice from time to time.